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Terms of Service And Privacy Policy.


Welcome to Look Again Doc, where we provide you with the ability to have access to a quick and easy, remote online quality second opinion from a board certified physician (“Second Opinion”). Before using the service, please review these terms and conditions (“Terms”) carefully. Your use of this service, including any request for or receipt of a Second Opinion, constitutes your acceptance of these terms and conditions. If you do not accept any of these Terms, you may not use this site or our services. We reserve the right, in our sole discretion, to modify these Terms at any time by updating this page. Your continued use of the site and services after such modifications are posted constitutes your acceptance of the Terms and agreement to be bound by all such modifications. You are responsible for reviewing these Terms on a regular basis.


Please review our [Privacy Statement and Notice of Privacy Practices] for a description of how your personal information is collected, stored, used and shared as part of the services.

Look Again Doc grants you the limited right to access and use the site and services for your own personal use in accordance with these Terms. This right expressly excludes, without limitation, any reproduction, duplication, sale, resale or other commercial use of the site and/or services, any derivative of the site or services, and the collection and use of any personal or other information about other users of the site or services, of any kind. The above restrictions do not apply to your use of your Second Opinion report.


All content found on our site and made available via the services, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks and data (“Content”), in any form, including the compilation thereof, are protected by U.S. and international copyright laws and conventions and are the property of Look Again Doc and/or its licensors. Except as expressly provided in these Terms, any reproduction, directly or indirectly, of the Content, in whole or in part, by any means, is prohibited without the express written consent of Look Again Doc or the licensor.


The site and services use industry standard encryption and other software and require the use of a user name and password in order to utilize the services. This is designed to protect your information from disclosure to unauthorized third parties. While such security mechanisms are designed to protect your information, no system is 100% secure. When using our site and services, your information will be transmitted through the Internet, which is outside of our control. You are prohibited from violating, or attempting to violate, the security of the site and services. YOU HEREBY EXPRESSLY SOLELY ASSUME THE RISK OF ANY UNAUTHORIZED DISCLOSURE OR INTENTIONAL INTRUSION, OR OF ANY DELAY, FAILURE, INTERRUPTION OR CORRUPTION OF DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH THE USE OF OUR SITE OR SERVICES.


The service provided through this site is different from the diagnostic services typically provided by a physician. The physicians providing this service will not have the benefit of information that would be obtained by examining you in person and observing your physical condition. Therefore, the physician may not be aware of facts or information that would affect their opinion of your diagnosis. In some cases, the facts may be critical to the opinion. TO REDUCE THE RISK TO YOU OF THIS LIMITATION, LOOK AGAIN DOC STRONGLY ENCOURAGES YOU TO DISCUSS THE SECOND OPINION WITH YOUR PHYSICIAN. BY SEEKING A SECOND OPINION FROM US, YOU EXPRESSLY ACKNOWLEDGE THAT YOU ARE AWARE OF THIS LIMITATION AND AGREE TO SOLELY ASSUME THE RISK OF THIS LIMITATION. Your use of the services and request for a Second Opinion is confirmation that you acknowledge and agree to assume the risks of the following limitations:  the diagnosis that you will receive is limited and provisional;  the Second Opinion is not intended to replace a full medical evaluation or a face-to-face visit with a physician;  the physician does not have important information that is usually obtained through a physical examination;  the absence of a physical examination may affect the physician’s ability to diagnose my condition, disease or injury;  no warranty or guarantee has been made to you concerning any particular result or cure of your condition.


This site contains links to websites operated by other parties. The presence of any third party link does not imply any endorsement of the company or the content on the website, but rather, are provided for your convenience only. We are not responsible for and do not control such websites. Use of other sites is strictly at your own risk including, but not limited to, any risks associated with destructive viruses. You are responsible for reviewing and complying with the terms and conditions of use and the privacy statements of such third party websites. NO WARRANTIES THIS SITE, THE SERVICES AND THE CONTENT ARE PROVIDED BY LOOK AGAIN DOC ON AN “AS IS” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE SERVICES OR THE CONTENT. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, LOOK AGAIN DOC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSES, TITLE AND/OR INFRINGEMENT. LIMITATION OF LIABILITY TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LOOK AGAIN DOC OR ITS LICENSORS SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, MULTIPLE, OR PUNITIVE DAMAGES HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, AND WHETHER OR NOT FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE, AND WHETHER OR NOT LOOK AGAIN DOC OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN. THE TOTAL CUMULATIVE LIABILITY OF LOOK AGAIN DOC AND ITS LICENSORS ARISING OUT OF THIS AGREEMENT, INCLUDING ANY TERMS INCORPORATED BY REFERENCE, SHALL BE LIMITED TO THE AMOUNTS PAID BY YOU FOR THE APPLICABLE SECOND OPINION RELATED TO THE EVENT GIVING RISE TO THE LIABILITY. THE FOREGOING SHALL NOT LIMIT YOUR OBLIGATION TO PAY ANY AMOUNTS DUE HEREUNDER. INDEMNITY You agree to indemnify, defend and hold Look Again Doc and its affiliates, employees, subsidiaries, contractors, officers and directors harmless from and against any and all claims, damages, losses, costs (including without limitation reasonable attorneys’ fees) or other expenses that arise directly or indirectly out of or from (i) your breach of any provision of these Terms, or (ii) your activities in connection with this site or the services.


We do not accept payment in the form of cash, check, money order or insurance reimbursement. We only accept major credit cards, such as Visa, MasterCard and American Express. When you pay for any service through your credit card, you hereby authorize us to bill and charge the credit card indicated in your order, for any fees and/or any other amounts provided for in your order, as the same becomes due and payable and we shall debit the applicable amounts from your credit card. In the event that your credit card expires or we are otherwise unable to debit the applicable amounts from your credit card, we shall provide notice to you, whereupon you immediately shall furnish, in writing, to us a valid credit card account number. Your request for services will not be fulfilled until full payment has been received and verified.


By using this site and/or the services, you agree that the laws of the Commonwealth of Massachusetts, without regard to its principles of conflict of laws, will govern these Terms and any dispute that might arise between you and Look Again Doc. You expressly agree that exclusive jurisdiction for any dispute with Look Again Doc, its affiliates, employees, subsidiaries, contractors, officers and directors, resides in the courts of the Commonwealth of Massachusetts and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the Commonwealth of Massachusetts in connection with any claim involving Look Again Doc, its affiliates, employee, subsidiaries, contractors, officers and directors. Use of the site or the services is unauthorized in any jurisdiction that does not give effect to the Terms. Any information or material provided to Look Again Doc may be de-identified and used by Look Again Doc or SecondLook Corporation in any way as may be allowed by law. You agree that in sending any information to Look Again Doc, you have agreed to be bound by Look Again Doc’s privacy policies.


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