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Terms of Service And Privacy Policy.

TERMS OF USE

Welcome to Look Again Doc, where we provide you with the ability to have access to a quick and easy, remote online quality second opinion from a board certified physician (“Second Opinion”). Before using the service, please review these terms and conditions (“Terms”) carefully. Your use of this service, including any request for or receipt of a Second Opinion, constitutes your acceptance of these terms and conditions. If you do not accept any of these Terms, you may not use this site or our services. We reserve the right, in our sole discretion, to modify these Terms at any time by updating this page. Your continued use of the site and services after such modifications are posted constitutes your acceptance of the Terms and agreement to be bound by all such modifications. You are responsible for reviewing these Terms on a regular basis.

PRIVACY STATEMENT / NOTICE OF PRIVACY PRACTICES

Please review our [Privacy Statement and Notice of Privacy Practices] for a description of how your personal information is collected, stored, used and shared as part of the services.

SITE ACCESS AND LICENSES
Look Again Doc grants you the limited right to access and use the site and services for your own personal use in accordance with these Terms. This right expressly excludes, without limitation, any reproduction, duplication, sale, resale or other commercial use of the site and/or services, any derivative of the site or services, and the collection and use of any personal or other information about other users of the site or services, of any kind. The above restrictions do not apply to your use of your Second Opinion report.

COPYRIGHT AND TRADEMARKS

All content found on our site and made available via the services, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks and data (“Content”), in any form, including the compilation thereof, are protected by U.S. and international copyright laws and conventions and are the property of Look Again Doc and/or its licensors. Except as expressly provided in these Terms, any reproduction, directly or indirectly, of the Content, in whole or in part, by any means, is prohibited without the express written consent of Look Again Doc or the licensor.

SECURITY

The site and services use industry standard encryption and other software and require the use of a user name and password in order to utilize the services. This is designed to protect your information from disclosure to unauthorized third parties. While such security mechanisms are designed to protect your information, no system is 100% secure. When using our site and services, your information will be transmitted through the Internet, which is outside of our control. You are prohibited from violating, or attempting to violate, the security of the site and services. YOU HEREBY EXPRESSLY SOLELY ASSUME THE RISK OF ANY UNAUTHORIZED DISCLOSURE OR INTENTIONAL INTRUSION, OR OF ANY DELAY, FAILURE, INTERRUPTION OR CORRUPTION OF DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH THE USE OF OUR SITE OR SERVICES.

DIAGNOSTIC SERVICE

The service provided through this site is different from the diagnostic services typically provided by a physician. The physicians providing this service will not have the benefit of information that would be obtained by examining you in person and observing your physical condition. Therefore, the physician may not be aware of facts or information that would affect their opinion of your diagnosis. In some cases, the facts may be critical to the opinion. TO REDUCE THE RISK TO YOU OF THIS LIMITATION, LOOK AGAIN DOC STRONGLY ENCOURAGES YOU TO DISCUSS THE SECOND OPINION WITH YOUR PHYSICIAN. BY SEEKING A SECOND OPINION FROM US, YOU EXPRESSLY ACKNOWLEDGE THAT YOU ARE AWARE OF THIS LIMITATION AND AGREE TO SOLELY ASSUME THE RISK OF THIS LIMITATION. Your use of the services and request for a Second Opinion is confirmation that you acknowledge and agree to assume the risks of the following limitations:  the diagnosis that you will receive is limited and provisional;  the Second Opinion is not intended to replace a full medical evaluation or a face-to-face visit with a physician;  the physician does not have important information that is usually obtained through a physical examination;  the absence of a physical examination may affect the physician’s ability to diagnose my condition, disease or injury;  no warranty or guarantee has been made to you concerning any particular result or cure of your condition.

LINKS TO THIRD PARTY SITES

This site contains links to websites operated by other parties. The presence of any third party link does not imply any endorsement of the company or the content on the website, but rather, are provided for your convenience only. We are not responsible for and do not control such websites. Use of other sites is strictly at your own risk including, but not limited to, any risks associated with destructive viruses. You are responsible for reviewing and complying with the terms and conditions of use and the privacy statements of such third party websites. NO WARRANTIES THIS SITE, THE SERVICES AND THE CONTENT ARE PROVIDED BY LOOK AGAIN DOC ON AN “AS IS” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE SERVICES OR THE CONTENT. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, LOOK AGAIN DOC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSES, TITLE AND/OR INFRINGEMENT. LIMITATION OF LIABILITY TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LOOK AGAIN DOC OR ITS LICENSORS SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, MULTIPLE, OR PUNITIVE DAMAGES HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, AND WHETHER OR NOT FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE, AND WHETHER OR NOT LOOK AGAIN DOC OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN. THE TOTAL CUMULATIVE LIABILITY OF LOOK AGAIN DOC AND ITS LICENSORS ARISING OUT OF THIS AGREEMENT, INCLUDING ANY TERMS INCORPORATED BY REFERENCE, SHALL BE LIMITED TO THE AMOUNTS PAID BY YOU FOR THE APPLICABLE SECOND OPINION RELATED TO THE EVENT GIVING RISE TO THE LIABILITY. THE FOREGOING SHALL NOT LIMIT YOUR OBLIGATION TO PAY ANY AMOUNTS DUE HEREUNDER. INDEMNITY You agree to indemnify, defend and hold Look Again Doc and its affiliates, employees, subsidiaries, contractors, officers and directors harmless from and against any and all claims, damages, losses, costs (including without limitation reasonable attorneys’ fees) or other expenses that arise directly or indirectly out of or from (i) your breach of any provision of these Terms, or (ii) your activities in connection with this site or the services.

CREDIT TRANSACTIONS

We do not accept payment in the form of cash, check, money order or insurance reimbursement. We only accept major credit cards, such as Visa, MasterCard and American Express. When you pay for any service through your credit card, you hereby authorize us to bill and charge the credit card indicated in your order, for any fees and/or any other amounts provided for in your order, as the same becomes due and payable and we shall debit the applicable amounts from your credit card. In the event that your credit card expires or we are otherwise unable to debit the applicable amounts from your credit card, we shall provide notice to you, whereupon you immediately shall furnish, in writing, to us a valid credit card account number. Your request for services will not be fulfilled until full payment has been received and verified.

GENERAL

By using this site and/or the services, you agree that the laws of the Commonwealth of Massachusetts, without regard to its principles of conflict of laws, will govern these Terms and any dispute that might arise between you and Look Again Doc. You expressly agree that exclusive jurisdiction for any dispute with Look Again Doc, its affiliates, employees, subsidiaries, contractors, officers and directors, resides in the courts of the Commonwealth of Massachusetts and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the Commonwealth of Massachusetts in connection with any claim involving Look Again Doc, its affiliates, employee, subsidiaries, contractors, officers and directors. Use of the site or the services is unauthorized in any jurisdiction that does not give effect to the Terms. Any information or material provided to Look Again Doc may be de-identified and used by Look Again Doc or SecondLook Corporation in any way as may be allowed by law. You agree that in sending any information to Look Again Doc, you have agreed to be bound by Look Again Doc’s privacy policies.

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Get A Second Opinion

Get a second opinion from the country’s leading radiologists without leaving the comfort of your own home.

Get Started

Why should you get a second opinion? 3 Reasons

1.

Reduce your chance of being misdiagnosed.

An incorrect or delayed diagnosis can have serious consequences for both your health and your wallet.

2.

Get the opinion of a top specialist

A more experienced radiologist can read rare or complicated cases with greater certainty. We have some of the most experienced radiologists in the country.

3.

It's easy and affordable.

With services like Look Again Doc, getting a second opinion requires no travelling and no expensive hospital bills.

Get access to the best radiologists in the country

Our physicians practice and teach medicine at the top academic institutions in the U.S, which means your second opinion always comes from a dependable source.

Top Institutions

Our physicians have trained, researched and taught at the top academic centers across the country. They are representative of the top minds in the country from coast to coast.Here are some institutions where our current or future radiologists graduated from or practice at

  • Emory University
  • Harvard University
  • Massachusetts General Hospital
  • Tufts University
  • University of Virginia
  • Never leave the comfort of your home

    There’s no need to make a long journey or struggle with coordinating doctors’ appointments. You’re already just a few clicks away from a second opinion.

    Pricing

    Our pricing tiers are based on the availability and expertise of our physicians and accommodate the time-sensitivity that you require for your second opinion.

    First Available
    $49 - $129

    The first available radiologist who is qualified to read your report will take care of your case.

    XRay$49
    Mammo$49
    Nuclear med$49
    US$99
    MRI$99
    CT$99
    PET$129
    Premier Academic
    $99 - $179

    Only radiologists who have demonstrated academic excellence in the required area will take care of your case.

    XRay$99
    Mammo$99
    Nuclear med$99
    US$149
    MRI$149
    CT$149
    PET$179
    Leading Academic
    $149 - $229

    Our top-tier physicians, who are recognized national leaders in their specialty areas, will take care of your case.

    XRay$149
    Mammo$149
    Nuclear med$149
    US$199
    MRI$199
    CT$199
    PET$229

    *Please note: Residents of PA, ND, SD, MI and MA can only get second opinion from Radiologists licensed in their state

    Testimonials

    Look Again Doc second opinion gave me the peace of mind I needed to make the right decision for my treatment options. Their personal video helped me learn more about my illness and the options I had to proceed in my healthcare. It is quick, easy and painless.

    - Carmen L. Longwood, FL
    Look Again Doc makes it so much easier for patients to get second opinions from some of the best medical centers in the US. As a primary care physician, I’ve seen how so many patients struggle with finding the right specialist when they are looking for a second opinion from an ivy-league institution. Look Again Doc not only helps take the guess work out of the second-opinion process, but it also helps patients to really understand what’s going on with their disease through their easy to understand personalized videos. It also saves the time and expense of traveling to another city or state for that second-opinion.
    In today's high paced clinical world, radiologists are often given only seconds to make an interpretation which has a lifetime of implications on a patient's health and family. Look Again Doc offers patient's a piece of mind that can't be found anywhere else from the comfort of their own home. Patients now have the ability to choose what specialist interprets their image and know that they will offer them in-depth, personalized care. Care that is tailored for the patient, thoughtful, and easily understandable. Look Again Doc isn't your typical medicine, it’s what medicine should be.

    Jose M. Morey. M.D. ­ Radiologists

    FAQs


    • Is my doctor or hospital required to give me my images? How do I get my images?

      You will need to call the physician’s office or hospital where your imaging was done and ask for a CD copy of any exams for which you would like a second opinion. In most circumstances multiple cases will fit on one CD.

    • Will my health insurance reimburse me for my second opinion?

      No. Look Again Doc accepts major credit cards as the only form of payment for our services.

    • Where is Look Again Doc located?

      Look Again Doc is a private corporation based in Delaware and founded in 2014 by a group of physician-entrepreneurs and patients, like yourself, who believe that access to second opinions from top-tier specialists can save costs and your time while improve long-term care outcomes.

    • Are you a medical practice or a hospital?

      Look Again Doc is a business community made up of like-minded physicians who have come together to empower patients with a higher standard of medical imaging than has ever been available. Our members come from a wide range of practices and institutions and our team lives and works all over the country.

    • Why are there no doctors in my state?

      If you live in PA, ND, SD, MI or MA, you can only get second opinion from Radiologists licensed in your state. The Look Again Doc network is growing, so if you don't see doctors in your state please check back soon, or conatct us if you have more questions.

    • Why do I have to give my Primary Care Doctor's contact information?

      The type of service we provide is relatively new to the health care field and State laws have not yet completely adapted to making such a service easier for consumers to use. We want to be fully compliant with the law and therefore we must ask US residents to provide their primary care doctor's contact information so that we can inform them of your Look Again Doc service.